Contact Us

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Customer Service & Support

Contact us at:

(574) 278-7121 or (574) 946-1377
Toll Free (800) 760-0848
Fax (574) 278-8448

Account & Billing Service Hours

Monday – Friday 8:00am to 4:30pm

Emergency Contact Information

After hours and on weekends, call the local or toll free number listed above and follow the automated prompts.

Email Us

Email is monitored only during the week, only during working hours.

Billing: billing@pwrtc.net
Customer Service: customerservice@pwrtc.net

Office Locations

Main Office/Company Headquarters
306 S. State Rd. 39
Buffalo, IN 47925

Star City Office
5549 S. US Highway 35
Star City, IN  46985

Ways to Pay

Online Bill Pay
Click Here to access Online Bill Pay.
You will need your Account Number and Access Code to register. Your Access Code is 875 + the last four digits of your telephone number. Call the office for assistance.

Over the Phone Payments
Call 574-278-7121 or 574-946-1377 to make one time credit or debit card payments.

Automatic Bill Pay
Call 574-278-7121 or 574-946-1377 to set up automatic credit/debit card or bank draft payments. Payments are processed on the 10th of each month.

Drop Boxes
Drop payments off in a secured drop box at the Star City or Buffalo office.

First Federal Savings Bank
Take your payment and pay stub into the First Federal Savings Bank in Winamac for convenient bill pay. Payments are accepted between the 1st and 10th of each month.

Mail Your Bill Here
PO Box 408
Buffalo, IN 47925