Customer Service & Support
Contact us at:
(574) 278-7121 or (574) 946-1377
Toll Free (800) 760-0848
Fax (574) 278-8448
Account & Billing Service Hours
Monday – Friday 8:00am to 4:30pm
Emergency Contact Information
After hours and on weekends, call the local or toll free number listed above and follow the automated prompts.
Email Us
Email is monitored only during the week, only during working hours.
Billing: billing@pwrtc.net
Customer Service: customerservice@pwrtc.net
Office Locations
Main Office/Company Headquarters
306 S. State Rd. 39
Buffalo, IN 47925
Star City Office
5549 S. US Highway 35
Star City, IN 46985
Ways to Pay
Online Bill Pay
Click Here to access Online Bill Pay.
You will need your Account Number and Access Code to register. Your Access Code is 875 + the last four digits of your telephone number. Call the office for assistance.
Over the Phone Payments
Call 574-278-7121 or 574-946-1377 to make one time credit or debit card payments.
Automatic Bill Pay
Call 574-278-7121 or 574-946-1377 to set up automatic credit/debit card or bank draft payments. Payments are processed on the 10th of each month.
Drop Boxes
Drop payments off in a secured drop box at the Star City or Buffalo office.
First Federal Savings Bank
Take your payment and pay stub into the First Federal Savings Bank in Winamac for convenient bill pay. Payments are accepted between the 1st and 10th of each month.
Mail Your Bill Here
PO Box 408
Buffalo, IN 47925