LightStream offers a low income assistance program, called Lifeline Assistance, to help low income families afford landline telephone service or broadband Internet service. To be eligible you must meet the low-income eligibility criteria established by the FCC and live within the LightStream service area. To be eligible for this program a customer must be a participant in one of the following programs:

  1. Medicaid
  2. SNAP
  3. Supplemental Security Income (SSI)
  4. Federal public housing assistance of Section 8 (a Federal Housing Assistance Program administered by the Department of Urban Development)
  5. Veteran’s or Survivor’s Pension Benefit
  6. Threshold of 135% of the Federal Poverty Guidelines (FPG).

Lifeline Assistance reduces an eligible customer’s monthly Local Line Charge or Broadband Internet Package by $9.25. The Broadband Internet Package must meet the minimum service standards with a speed of 10/1 Mbps or higher and a usage allowance of at least 150 GB per month. Exceptions do apply in limited circumstances. Please contact LightStream for details.

Other free services are available and service and installation fees will apply. Contact 800.234.9473 for more details and to sign up for the Lifeline Assistance Program.