What our Customers are Saying

We were very excited when we learned that LightStream was expanding and would be providing Monticello with additional services. Our experiences had not been good (to say the least) with our previous provider. I am so happy to say that all of that changed when we joined LightStream. Sometimes change is difficult, however we found the conversion easy & professional. Our internet speeds are amazing and we enjoy the options for TV as well. We also find the cost to be comparable to our prior provider, especially considering the excellent customer service we receive. We are so very happy to have switched to LightStream, a local company providing local service, for us, it’s a “win/win”! -Cathy & Kevin Gross

We’ve been a LightStream Internet customer for quite some time and recently added their new TV service. We love that the LightStream team is professional and really cares about our family’s needs. Our community is fortunate to have a local company providing affordable high quality technology services. I am happy to recommend LightStream.

LightStream has been outstanding to work with through the transition to their voice and internet services. Their tech was very professional. He came in and really did an outstanding job cleaning up old wiring that was no longer useful. I would strongly recommend using LightStream for your phone and internet needs.

Recently, we relocated our offices and upgraded our internet network. I have appreciated the way LightStream has worked with us to improve our service and to meet our office needs. We faced some challenges along the way and LightStream was willing to work with us in finding a solution. The customer service and quick replies on inquiries and problems was extremely helpful. Our internet speed has more than doubled and we are paying about the same amount that we paid for internet service previously. We are very happy we made the switch to LightStream.

Thank you LightStream, for bringing your fiber optic service to our area. We are a multi-user household and our internet is always fast and reliable even when we are all using the Wi-Fi at the same time! Great connection at a great price! You are hands down the best customer service that I have worked with and I will tell everyone I can about LightStream!

LightStream’s investment in the greater Monticello area and beyond is not just an investment in technology; commitment to Quality of Place for full-time residents as well as those who visit our wonderful community. What a privilege to have accessible, local people providing high quality, global service!

We recently met with a representative from LightStream about faster Internet and better phone service while saving the Church money. We need faster Internet speeds so we can eventually live-stream our services online. LightStream has delivered on its solutions with expert technicians and helpful customer service, and our transition was smooth and painless. We can now make our Sunday service available for people who cannot attend in person!

LightStream provided a solution to my phone and Internet service while leaving my television with another provider. I am still saving money on my monthly bill and have faster Internet speeds! I have thoroughly enjoyed and appreciated the professionalism of customer service and technicians with LightStream. I look forward to switching my television service soon.